jubilee logo
Search
Close this search box.
Edit Content

Frequently Asked Questions

How do I open an account with JubileeLife Mortgage Bank?

You can either open an account online or walk into any of our branches. See Branch Locator for our branches. The requirements for opening an account can be found here

How can I get my statement of account?

You can request for your statement of account from any of our branches. We can also forward to your email based on request.

My account has been dormant for a while, how can I reactivate it?

To reactivate your account, you will need to provide:

  • 1 recent passport photograph
  • A valid means of identification (i.e Drivers’ license, Voters’ card, Int’l ID card and National ID card)
  • Recent utility bill (not more than 3 months)

Where are your branches located?

We have branches in various parts of Lagos and other parts of Nigeria. Click here to locate our branches

How can I access loan from your bank?

To access loan from us, you will need to fulfil the following conditions:

  • Must have opened and run an account for at least six months.
  • Submit an application letter.
  • Fill all necessary JLMB loan forms in line with the loan type request will be availed to you immediately.

How can I access mortgage loan?

To access mortgage loan, the following conditions must be met:

  • Equity contribution of 30%.
  • The property or land to be bought must have a registered title documents.
  • In case of building/construction, BOQ must be submitted.
  • Valuation to be carried out by the Bank registered valuer and cost borne by the borrower.
  • Legal search will be carried out on the property by the Bank’s legal department at cost to be borne by the borrower.

How can I partner with Jubilee Life Mortgage Bank?

To partner with us, kindly call 08034141413, 08026281734, 08077417542, 08033709020 or send an email to info@jubileelifeng.com

How do I invest in real estate?

To invest in real estate, you will need the following information

  • Choice of location.
  •  What range/type of property.
  • How to finance it (outright purchase or loan)
  • Equity contribution of 20%-30%.
  • Source of repayment.

POS Details and How It Works

POS is an electronic machine used to pay for transactions.

  • To request for a POS machine, kindly visit any of our branches. See branch locator here
  • POS machine is free.

What is the Verve Debit Card?

  • The JLMB Verve Debit Card is a Chip & PIN Card being issued by Jubilee-life Mortgage
    Bank Plc and it is powered by Interswitch.
  • It is a card that allows withdrawal of cash directly from your JLMB Account at any ATM
    (Automated Teller Machine), POS terminals and Web

How do I activate the USSD Banking?

Once your account is registered, simply dial *732*321*# and follow the instructions on the screen.

What is the Jubilation App?

The Jubilation App is an internet/mobile banking platform for sending & receiving funds electronically, paying bills and many more.

How do I find the Jubilation app

Go to either the Google Playstore or the IOS store and search for ‘Jubilation’ on any of the stores

Do I need to sign up both on the internet banking/mobile banking platform

No, you don’t have to sign up twice, once you create your profile, you can login into any of the platforms with your credentials

How do I ‘Sign Up?

Download the ‘Jubilation’ app from either the IOS store or the Google Playstore and click on the sign-up button.

I have issues getting OTP or Signing up

Kindly contact our call center using 07002000500 or send an email to ebusiness@jubileelifeng.com